Customer: Telecom (Media & Entertainment)
Core Competency: Framework & Accelerator
Technology: MapR, Python
Our solution helps in analyzing big data in near real time, providing the capability to predict the network fault, churn analysis and customer specific campaign and service to ensure better customer satisfaction. This solution allows service providers to provide the full benefits of network intelligence to all parts of the organization without requiring a full data warehouse infrastructure migration. Provides flexibility and compatibility with existing or imminent big data migration plans. Various reports and dashboards can be helpful in visualizing the various aspects of customer satisfaction based on mobile data consumption, usage pattern and network behavior.